Last updated: 1 June 2025
These Terms of Service ("Terms") govern your access to and use of the Supplira supplier risk management platform ("Service"), provided by Supplira (reg. no. 559458-4533, Sweden) ("we", "us", "Supplira"). By creating an account or using the Service, you agree to these Terms.
Supplira provides a software-as-a-service platform for supplier risk management, including supplier assessment, findings tracking, residual risk monitoring, and reporting. The Service is described in more detail at supplira.io.
Not a compliance tool. Supplira supports supplier risk follow-up, evidence collection, and management reporting. Use of the Service does not, by itself, constitute compliance with any regulation, standard, or legal requirement. You remain solely responsible for your own compliance obligations.
To use the Service, you must register an account using a valid work email address. You are responsible for maintaining the security of your account credentials and for all activity under your account. You must notify us promptly of any unauthorised access.
You must be at least 18 years old and have authority to enter into these Terms on behalf of your organisation (if applicable).
You may use the Service only for lawful supplier risk management purposes. You must not:
The free plan is available without payment and subject to the limits described on the pricing page. Paid plans are billed annually in advance by invoice unless otherwise agreed. All prices exclude VAT. Supplira reserves the right to change pricing on reasonable notice. Continued use after a price change constitutes acceptance of the new pricing.
Paid subscriptions renew automatically unless cancelled with at least 30 days' notice before the renewal date.
You retain all rights in the data you submit to the Service ("Customer Data"). You grant Supplira a limited licence to process Customer Data solely to provide the Service. Supplira's handling of Customer Data as a data processor is governed by the Data Processing Agreement, which forms part of these Terms.
You are responsible for ensuring that your use of the Service complies with applicable data protection law, including obtaining any necessary consents from individuals whose data you submit.
Supplira retains all rights in the Service, including its software, templates, and documentation. Nothing in these Terms transfers ownership of the Service or any intellectual property rights to you.
You retain all rights in Customer Data. Feedback and suggestions you provide about the Service may be used by Supplira without restriction.
Supplira aims to provide high availability but does not guarantee uninterrupted access. We may perform maintenance that temporarily affects availability. We will provide reasonable notice of planned downtime where possible.
Support is provided via email at [email protected]. Response times vary by plan.
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE." TO THE FULLEST EXTENT PERMITTED BY LAW, SUPPLIRA DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.
In particular, Supplira makes no warranty that the Service will satisfy any specific regulatory, legal, or audit requirement, or that the Service is free from errors or security vulnerabilities.
TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, SUPPLIRA'S TOTAL LIABILITY TO YOU FOR ANY CLAIMS ARISING UNDER THESE TERMS SHALL NOT EXCEED THE FEES PAID BY YOU IN THE TWELVE MONTHS PRECEDING THE CLAIM.
IN NO EVENT WILL SUPPLIRA BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR LOSS OF PROFITS, REVENUE, DATA, OR GOODWILL, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
Nothing in these Terms limits liability for fraud, death or personal injury caused by negligence, or any other liability that cannot be excluded by law.
Either Party may terminate these Terms at any time. You may close your account via the account settings or by contacting [email protected]. We may suspend or terminate your access for material breach of these Terms, non-payment, or where required by law.
On termination, your access to the Service will cease. Customer Data will be handled as described in the DPA. Clauses intended to survive termination (including intellectual property, limitation of liability, and governing law) shall continue to apply.
We may update these Terms from time to time. We will notify you of material changes by email or via the platform at least 30 days before they take effect. Continued use of the Service after changes take effect constitutes acceptance of the revised Terms.
These Terms are governed by the laws of Sweden. Any disputes shall be subject to the exclusive jurisdiction of the courts of Sweden, except where applicable consumer protection law requires otherwise.
For questions about these Terms: [email protected].
Supplira — Reg. no. 559458-4533 — Sweden.